Using email address instead of username

Calendar Icon July 26, 2012
Reading Time Icon Read Time: < 1 min
By Firmwater

We added a new option today to allow your users to use email addresses to log in to the system instead of usernames.

With all the Web sites that you need to access these days, it’s often difficult to remember your username — especially when someone has gotten your preferred username before you. Since email addresses are unique, the task is more straightforward. You often want to collect the email address of your users anyway, so using it to log in means one less field they have to fill in.

Here’s how to switch to use email addresses

  1. From the ‘Configuration’ tab, navigate to the ‘Settings’ page.
  2. Switch to edit ‘Accounts and Access’ from the drop-down menu (top-right).

  3. Select ‘Login with an email address’ under the ‘Usernames’ heading. Click the ‘Save Changes’ button at the bottom of the page.

    If you have existing users in the organization, you can only make this change if all users have valid email addresses. You’ll be prompted to confirm the change.

    Once the setting is changed, you’ll see your login page requires an email address instead of a username.

We’re now using this setting as our default for all new clients. We hope you find it useful too!

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